Everything ran smooth. I paid my out-of-pocket expenses everything else was taken care of.
I do however believe that after paying my out-of-pocket excess and having the operation that between Medicare and Medibank Private the x-rays should’ve been taken care of as well. I did not expect near $200 as a gap for x-rays when I can go to an x-ray clinic and it is all covered by Medicare. I also didn’t expect to have to pay for the crutches which were issued to me while I was in hospital. I believe we pay enough in our monthly premiums for this all to be covered when you’re paying for the second top tier in private health cover.
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We are a health company providing private health insurance and health services to millions of people across Australia.
Everything we do is aimed at improving the health and wellbeing of Australians and helping people lead better quality lives.
Medibank has insured the health of Australians since 1976. Through our Medibank and ahm brands, we now look after the health of more than 4 million people.
From prevention through to treatment and health management, Medibank is driving better health outcomes through our health services, health system advocacy and work in the community. With a large and diverse customer base, we are one of the most recognised brands in Australia. We are proud of the position of trust we have established and of our integral role in Australia’s health system.
Our 2030 Vision is to create the best health and wellbeing for Australia. We connect people to a better quality of life in every moment. We create access, choice and control for everyone, and together lead change for a stronger health system.
We have four values that influence everything we do. These values guide the way we interact with each other, the decisions we make and the way we serve our customers.
Customer Obsessed: Their health, our passion.
Show Heart: Show Heart. Care in every moment.
Brilliance Together: We impact bigger.
Break Boundaries: Reimagining what’s possible.See more
