I live near marion so joined there. But found 1 person so rude and belittling so decided to end my membership. Other staff in this branch are lovely. This woman with long blonde hair sits at first desk , gave me a lecture about my coughing , which was nothing not even a virus doctor said. And I wore a mask. But she was bloody rude telling me I shouldn't be out and spreading my germs to others. She was treating me like I had the plague.It was end of spring and again wearing a mask with an annoying cough. I have encountered her before and she's been real short with me, not welcoming at all. This woman needs a lesson in manners and customer service. Won't go through Medibank again because of her. But Medibank is a good company , pity 1 staff member left me feeling unworthy. I now forfeit my amcel chemist voucher sadly.
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We are a health company providing private health insurance and health services to millions of people across Australia.
Everything we do is aimed at improving the health and wellbeing of Australians and helping people lead better quality lives.
Medibank has insured the health of Australians since 1976. Through our Medibank and ahm brands, we now look after the health of more than 4 million people.
From prevention through to treatment and health management, Medibank is driving better health outcomes through our health services, health system advocacy and work in the community. With a large and diverse customer base, we are one of the most recognised brands in Australia. We are proud of the position of trust we have established and of our integral role in Australia’s health system.
Our 2030 Vision is to create the best health and wellbeing for Australia. We connect people to a better quality of life in every moment. We create access, choice and control for everyone, and together lead change for a stronger health system.
We have four values that influence everything we do. These values guide the way we interact with each other, the decisions we make and the way we serve our customers.
Customer Obsessed: Their health, our passion.
Show Heart: Show Heart. Care in every moment.
Brilliance Together: We impact bigger.
Break Boundaries: Reimagining what’s possible.See more
