I had a rude message left on my voice mail from medical alert. They said if I Don't pay my dad's monthly service they would disconnect it. I called them back and advised them my father passed away February 2024. Also the device was sent back to them several days after he passed. The customer service representative found out this to be true. How can you monitor patients when you don't even know they passed and the device was returned and they were notified he passed with death certificate copy. What a joke.
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