At 93 years old and legally blind in one eye with deteriorating vision in the other, I live alone in a rural area. This service knows they are dealing with the elderly, and I feel they are taking advantage of us. I called three years ago to cancel my subscription because I could no longer afford it, yet they continued to charge my account annually until a helper reviewed my bank statements and noticed the charges. I called this year and only received a refund for one year, not the other two. I was charged $539.28 even though they had a record of my cancellation call three years ago. I plan to pursue this issue, as they are taking advantage of elderly customers, which make up the bulk of their client base. With help, I intend to warn others online to prevent them from falling victim to this fraud.
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Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.See more
