Ordered an arthritis ankle support & needed to return it after trying on for 30 seconds as it was too tight.I was amazed to receive an email back from them stating that the item was apparently damaged & could not be resold. Photographs seemed to bear no similarity to the item I returned & was told that they couldn't offer a refund.....but they did offer to dispose of it for me or I could pay another £4 & they would send it back to me!!Having already paid for the original postage to send & return (nearly £10 on a £14 item) I believe this company is scamming customers. Does anyone else have a similar experience? If so, perhaps we should inform others about how this company operates or even trading standards?Just received a reply from this company as can be seen. Don't you just hate it when some idiot in customer services signs off with his christian name only.....fantastic if you wish to send a reply. My advice is to be very circumspect when dealing with this company who purport to be a reputable operation but fall way short of being either reputable or helpful unless you hand money over. SCAM ALERT
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Your Trusted Source for Medical and Healthcare Products
At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices.
With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value.
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✅ Wide Range of Trusted Medical Brands
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We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind.
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Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.See more
