Used this company for the first time because I have health scares I can’t get answers from the NHS. I paid almost £10 for a next day delivery blood test kit. 3 days later, still nothing. Also - no confirmation email, no tracking number. Tried to call, got told to what’s app. An automated message back started with “Dear demanding customers”. EXCUSE ME? What?!They didn’t respond so I tried to call. Straight away I received a reply…..“Hi”.Wow. Very professional. Tried to call. Ignored. Text me straight away - “I have asked someone to add you the tracking number”.I saw the bad reviews on here and informed them I wanted a refund. The response was “So you don’t want the kit then?”. I can imagine it’s going to be a nightmare trying to get my money back from this lying company. I can’t tell if it’s a scam or not, but I can’t imagine all of the 5 star reviews are real. I’d stay clear of this company if I were you.
Claim your business profile now and gain access to all features and respond to customer reviews.
In 2025 Medicines By Mailbox Digital Ltd Purchased 2 more websites.
- medicinesbymailbox.co.uk (test kits)
- medicinesonline.org.uk (healthcare platform)
- poooos.com diagnostics of faeces
Complementary but separate strategies which we will grow over the next 3 years.
My team will work on these strategies in 2026 under my stewardship.
Tanmay Sehgal
Laboratory DirectorSee more
