My first order of subscription (Red Succinic Acid Panthenol Pads) arrived quickly. After not being able to use it because of how irritated my skin was, I decided to cancel the subscription.In the email they sent out with my order, it stated that I could easily manage my subscription in my account--NOPE, the option wasn't there. I looked up their HELP page and the link also didn't work. In the end, I had to contact them via CHAT to finally cancel my subscription. I had to explicitly asked the agent to provide me with the link (since I wasn't able to locate it) TWICE or three times for her to give me the link. She kept telling me "I have successfully canceled your subscription." What gives?The company and their products are legit, but the hoops they want you to jump through to manage your subscription is sketchy.
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