AVOID AT ALL COSTS. I regret not researching them first. I mistakenly ordered a product to the wrong address. I caught the mistake before it shipped, but they claimed they couldn't make any changes, even though it hadn’t left their facility. They informed me that if it ended up at the wrong address, there would be no refund or replacement; my only option was interception. Strangely, my package shipped just an hour later, and my tracking number indicated that interceptions weren’t allowed, which they must have known. Based on other reviews, it's clear they were aware. I've filed a fraud report through my bank.
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