I was charged an unexpected processing fee that wasn't mentioned during purchase. Customer support repeatedly gave me the same vague responses, stating they couldn't remove the fee. They claim it's necessary for shipping reliability, but it wasn't disclosed at checkout. I've had to report this issue to my bank and relevant authorities. They eventually offered to refund the fee, but only after numerous emails and complaints. This seems like a scam, and I worry others who don't complain won't receive refunds.
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Where Pure Ingredients Meet Potent Skin Solutions!
