I have followed my wife request and placed an order online on medpak.shop for total of £33.48 on 29/06/2025. After 10 days realised there was no update, no ETA no parcel either. Tried to find ANY customer service contact - non exists. The only phone nr is constantly blocked with auto response: "this number does not accept incoming calls"(??!). my card was charged full amount on the order date instantly - why I'm not surprised? I tried to send email asking about my order. They basically took the money and that is it. Update 07/07/2025: Medpak.shop has responded to my email and provided tracking information- parcel is in transit, already in destination country.Update 08/07/2025: I have received the parcel today - items as described.
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Our story has begun in 2014, in a beautiful and atmospheric Polish city that Krakow is. From the very beginning, we were driven by the idea of creating a place where you can do one-stop shopping for improving the quality of life and health - for you and your loved ones.