My order arrived on time however the sizing of the Cherokee scrub pants I ordered were not as per the size chart provided by the manufacturer and used by Medshop. I wanted to return them for an exchange and the experience left somewhat to be desired. Eventually, not getting to a reasonable outcome, I left a negative review on here and then Steven (the owner of Medshop) reached out to me.Steven replied to my review very promptly and let me know his details to contact directly him via email. This was done after business hours. I emailed Steven on a Sunday and he replied to me same day in a very professional and very prompt manner.For Steven to go out of his way to contact me out of hours screams volumes to me. He genuinely cares about his business, customer feedback and resolving issues. Sure, there are things internally that he's working on but for me, if someone's willing to go out of their way to ensure you have a positive outcome, that should be acknowledged positively in return. We're all human and we should support those who support us.For anyone ordering the Cherokee jogger scrub pants, the material is awesome but keep in mind to stick to your normal sizing unless you want them tight! I'm normally a medium but the size chart measurements had me as a small. If I'd ordered a medium I would've given 5 stars for this review as I wouldn't have had any problems.Would I order from Medshop again? Absolutely!If you run into trouble, don't get mad, get Steven. steven @ medshop.com.au
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Medshop Australia Medical Supplier of Littmann Stethoscopes, Welch Allyn Diagnostic Medical Equipment
