If your a diabetic in the UK avoid this company and its products, the Medtronic 780 insulin pump is made from cheap plastic that easily cracks, the Guardian 4 sensors hardly ever work for the full time they should and have a ridiculously long time of 3 hours start up time which then is often followed by the sensor updating or it will start updating at the most inconvenient of times. Getting supplies is nothing sort of a nightmare as you can no longer order infusion sets and reservoirs when you need them, instead they guess at what they think you should use and automatically send a order out about every 3 months, this does not take into consideration that there products often fail and need changing sooner than they should and that peoples insulin demands change and thus can be making set changes more often if they need higher doses of insulin etc, so you phone them up to ask for more and I have to say the people you speak to are very pleasant but you will have to justify why you need these supplies (to keep yourself alive) and they might just send out the absolute minimum they can, for example I asked for and it was agreed for 2 boxes of both infusion sets and reservoirs then only to see on the confirmation email just 1 box of each is going to be sent. So I guess going forward I will start reusing reservoirs and not change my infusion sets as often despite the the chance of infection.
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