medvidi.com

What a disaster! Be cautious if you consider using this service.

What a disaster! Be cautious if you consider using this service. If you decide to proceed, be ready to deal with the frustrating process of trying to reclaim your funds. This service feels fraudulent. They promise to connect you with a doctor who will prescribe specific medications, but that simply isn't the case. I was wary from the start, given the current scrutiny on certain medications and the potential for legal repercussions against any physician who prescribes them in good faith. So, when I saw one of these medications advertised on the platform, I was skeptical but decided to give it a shot. Here’s what I encountered: 1) Their online scheduling tool was frustratingly complicated and malfunctioned. I had to reach out to customer support to correct a double booking. 2) The software meant for submitting and uploading my medical history failed entirely. After contacting customer service, they suggested an alternative method, which also didn’t work. Eventually, the agent just went ahead and confirmed my appointment regardless. 3) When the appointment arrived, the video functioned, but there was no sound. After some struggle, we managed to get the audio working, but it was extremely difficult to hear. We pushed through, but when I started sharing my medical history, the doctor abruptly interrupted me. He seemed uninterested in my background and immediately suggested prescribing either a common SSRI or an outdated medication, both of which are easily available from any doctor. Eventually, we switched to a phone call, but the audio was still poor, making it hard to understand the doctor. It became obvious that he was there just to quickly prescribe something rather than genuinely listen to my needs. I ended the conversation, realizing it was all a scam. In the end, I disputed the charge and was successful. However, the service tried to contest my dispute by claiming they merely connect patients with doctors, insisting I still owed payment. Nonsense! They attempt to present themselves as a mere intermediary to avoid accountability. However, they are more involved than that. All payments go through them, and they actively promote which medications the doctors will prescribe. The process for gathering medical history failed, and the doctor ignored my medical background entirely. No physician should prescribe medication without a proper assessment, especially controlled substances under scrutiny. It was clear there was never any intention to prescribe what was advertised. I kept detailed records of all communications, which I provided to the card company, along with my argument that this was a significant fraud. I successfully reclaimed my $200. While having documentation helps, it's not strictly necessary to dispute a charge. Ideally, it's best to avoid engaging with services like this altogether.

Date of experience: Jan 11, 2026