Meesho app is good, but customer support system needs improvement. There is no proper live chat or instant support option where customers can quickly explain their issues.
Because of this, it becomes difficult to resolve delivery-related problems on time. Other apps provide live support which makes things much easier.
Meesho should introduce a live chat support system so customers can directly communicate and get quick solutions.
Overall, support experience needs improvement.
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Meesho is an Indian-origin social commerce platform founded by IIT Delhi graduates Vidit Aatrey and Sanjeev Barnwal in December 2015.
