Meetone Customer service was extremely helpful. I own a Meetone Tour model and was interested in having backup batteries to take along on my rides. I needed clarification on which batteries would be compatible with the Tour model trike, since there currently are 48V batteries that are 15 AH, 20AH, and 25AH. Also, there are different chargers available. The CSR was able to explain all my options. Very pleased with the prompt reply also.
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