Update- They made it right and awarded my account. Thank you!I still am waiting for my complaint to be addressed. I keep being told it needed to be reviewed by upper management. I still have not heard back and its close to a week now. My first complaint on the subject has been over a week ago. I asked for credit to be placed on my account considering I had to contact customer service 4 times for the same issue and was not given that. I will consider changing this review once my complaint is addressed and corrected.
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