***response to your reply”I have emailed support AGAIN” please check for my email so we can resolve.Update on my review 2 days ago. After several emails to support, that have never been replied to and chats with support, asking for help resolving issue with promo packages I bought that included free spins that I never received, I still have gotten no resolve. I am a daily player and have spent a lot of money on this platform. I have left 5 star reviews for their quick payouts, however, I am deeply disturbed by their lack of effort to give me what I bought. I am not asking for anything free! I am asking to get what I bought. In my last review they said they reached out to me privately. I got an automated email just asking for name, email and reference number. I have no idea what reference number they are requesting. I gave the information and they did not reply. There is no place to explain my issue on that automated email. So, I would say they DID NOT reach out to me resolve. I am disappointed that my loyalty, time and money that I have trusted them with is not a priority to them. I would have expected some resolve by now. Players beware.
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