I'm sharing my experience as it happened. On Monday, I attempted to deposit two amounts of 10 pounds, but both were declined. I reached out to the support team, and they assured me my deposits would be in my account within 48 hours, mentioning that I wasn't the only one facing this issue. However, when the funds didn't arrive, I contacted them again, and they asked for the transaction ID. I called my bank to get this information, and they said they would email me once they investigated through a third-party provider. Yesterday, I tried to deposit another 10 pounds, but it was declined again, even though the money was deducted from my account. Now, nearly a week has gone by, and I haven't received any communication from the support team, which has left me very suspicious about their customer service.
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