Review Time
My review is for people who are thinking about signing up. Here is what you want to know. Do they honour the sign up bonus? Probably for some but for me, no. If they decide for whatever reason your not eligible they don't tell you on site. Instead they send you an email because most people won't log out after signing up to check. I did check and when I saw I wasn't eligible I decided not to play and take my money to another site but not so fast. They will let you deposit £10 but the minimum withdrawal is £20 so I can't comment on withdrawal times. Alot of people seem happy with the casino so I won't advise one way or another. I'm giving them 1 star because my experience wasn't a good one and I think the casino is a little sneaky. Cost me £10 to know I'll never use the site again on principle. There are less deceptive casinos for me to waste my money in. Hop this is helpful to somebody. You should always ignore the reviews screaming about scams and rigged games because that's almost certainly not true. Just the luck of the draw. you shouldn't gamble if you can't take losing. Even if I do win I usually keep playing until My moneys gone. I didn't win on this site but it seems many people have.happy gambling
I decided to take up their free spins offer on £10 deposit. I won £71 but it wouldn't allow you to withdraw. After going to chat bot then finally an operator called David informed me I had to opt out of bonus balance and sent pages of t&Cs. Following this all money disappeared from my account. It's shocking how bad their customer service is. I raised concerns with David and I warned I will take a complaint up with the Gambling commission. This caused him to get angry and suspend my account. Do not use Mega it's a con.
These are scammers who took my deposit and refused to let me play any games. The system kept redirecting me to different pages that wouldn't load, and the chat support was terrible. The automated service put me on hold with no follow-up, even after I tried four times. I couldn't cancel my £20 deposit. I've reached out to my bank and am waiting for a resolution since they have kept my money without allowing me to cancel. Steer clear unless you're prepared to be scammed. The positive reviews seem to be fabricated by the company.
I spent £20 on a specific game at various low stakes and only managed to win 60p, just one win. After that, I lost the initial bonus of £20 on the same game, with no further wins. In total, that's £40 for just 60p. It was not enjoyable, and there was no bonus or any chance to accumulate a bit of cash before losing. The whole experience was quite disappointing.
I'm sharing my experience as it occurred. On Monday, I deposited two 10-pound amounts, but both were declined. I contacted the support team, who promised that my deposits would arrive within 48 hours and that I wasn't alone in facing this issue. However, when the funds didn't show up, I reached out again, and they requested the transaction ID. I called my bank to get this information, and they assured me they would email me once they looked into it through a third-party provider. Yesterday, I attempted another 10-pound deposit, but it was declined yet again, even though the money was taken from my account. Now, almost a week has passed, and I've received no emails from the support team, raising my suspicions about their customer service.
I'm sharing my experience as it happened. On Monday, I attempted to deposit two amounts of 10 pounds, but both were declined. I reached out to the support team, and they assured me my deposits would be in my account within 48 hours, mentioning that I wasn't the only one facing this issue. However, when the funds didn't arrive, I contacted them again, and they asked for the transaction ID. I called my bank to get this information, and they said they would email me once they investigated through a third-party provider. Yesterday, I tried to deposit another 10 pounds, but it was declined again, even though the money was deducted from my account. Now, nearly a week has gone by, and I haven't received any communication from the support team, which has left me very suspicious about their customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Mega Casino is your one-stop-shop for everything live casino and online slot games related. With a collection of over 2,000 live casino games and slots from over 50 of the industry’s most-established developers, and new games being added weekly, our players can enjoy a variety of game choices.
Since opening our virtual doors in 2013, we have established ourselves as one of the most popular casino brands in the UK. We provide the closest experience you will get to a real casino from the comfort of your own home. In fact, it doesn’t have to be your home - our site is optimised to work on a number of different devices including both mobile phones and tablets.See more