I placed an order on November 22 and quickly got a confirmation email along with an order number, with the payment taken from my account right away. However, I received no tracking information. It's concerning to withdraw money before shipping an item. I reached out to the support team with my details, but their response was automated and requested the same information I had already sent. I plan to dispute the charge with my bank and report this issue to the appropriate authorities. UPDATE: The company responded via email after I posted this review, acknowledging that my item has not yet shipped despite taking my payment, which is against the law. I have initiated a dispute with my bank and received the following response from them: Thank you for your email. Due to high demand for this item, there has been a delay in processing orders. They assured me my order is prioritized and that I would receive a shipping notification once it ships. They also encouraged me to reach out if I had further questions. Wishing me all the best seems a bit hollow at this point.
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