My feedback is regarding the customer service, as my LED/Laser bed is on its way to me. I placed an order over the weekend and had a question about something I believed should have been included based on their advertising but wasn’t. I emailed on Sunday, and someone responded that evening (impressive) and updated my order to include the missing item. I thought it was excellent service! Then, shortly after, I noticed a lower price for the same product during Cyber Monday sales. I emailed again asking for a refund of the difference, and upon waking up today, I found a refund applied to my card! Not only did they process it quickly, but they also didn't make me wait like most retailers. I can’t praise their customer service enough. Definitely 5 stars! I’m really excited to receive the bed!
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