well I guess I am one of the unlucky one. On ours all of the forehead lights go out when the mask is either flat or bent to form around your face. IF you bend it the other way the lights work so it's not a light/bulb issue. Tried calling and I had bought this for my wife for Christmas 2024 so my 12 month warranty is expired. Would think from a customer service perspective they MIGHT do something to help, maybe offer up refurbs if they have them or possibly a discount for buying yet another one but nope. I'm completely SOL and they wanted me to buy from scratch, which will never happen. Hoping that mine isn't the start for other folks and that their units start to fail right after the warranty expires.. Anyways not sure if this is the place to ask but definitely will need to buy another one so looking for suggestions for ANYTHING BUT MEGELIN...Thanks for listening to my vent. This just hit me wrong....
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MEGELIN mission is to empower individuals to look and feel their best by providing innovative, high-quality beauty products, and fostering an inclusive community that celebrates diversity and self-expression. Join us on this journey to unlock your unique beauty with confidence.
