I am posting this review primarily because of the negative experience with the new "Free Pick Up" service (minimum $50 order). I have used it several times now over the last few months, but what happened yesterday and today over the phone was so disappointing that I am going to do my grocery shopping at another store. I received items from another customer's order, did not receive a couple of items that I was being charged for, and when I finally got to talk to someone on the phone, I eventually got a digital code for a coupon, but they did not even let me explain more or ask questions - they just simply hung up on me! I have tolerated long waiting times while sitting in the designated pick up parking spots, at least I could do something else while waiting. But being treated so unprofessionally and clearly being communicated to that Meijer management does not care about what their customers (and probably not about their employees, either) think, made me change my mind. You could do so, so much better, Meijer's.
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