My friend and I ordered from this company expecting a smooth delivery to France, but the experience has been a nightmare. Nowhere during checkout did it say that the package would go through customs or that we’d be charged an additional €250 in customs fees.We’ve tried reaching out multiple times by email and through their contact form and only got one vague response saying they would “speak with FedEx.” It’s been over a month, and since then, we’ve had no updates, no help, and no communication. The package is still stuck in customs, and at this point, we don’t even want it anymore we just want our money back.This level of customer service is unacceptable. A company that ships internationally should clearly state all potential fees upfront and respond promptly when problems arise. I hope they do better in the future, but based on our experience, I cannot recommend ordering from them.
Claim your business profile now and gain access to all features and respond to customer reviews.
Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
