I placed an order for a bracelet on the 2nd with express shipping. The site stated it would ship on the 5th, but today is the 10th and I still have no update. I’ve emailed multiple times with no response and have texted every day for over a week, only to receive the same repeated message that “a specialized team is handling it.” No results, no shipment, and no compensation offered. To make matters worse, I’ve already been charged for an item that hasn’t even shipped. This has been a terrible experience with extremely poor customer service and the worst communication I’ve encountered.
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
