I've visited the Chicago, west loop location a few times and enjoy the customer service. One time i visited when I lost the mate to one of the earrings, but the team let me know the earring was discontinued. It was a shame because the gold earrings were in a classic, yet modern style (twisted cable huggie) that works for everyday. While the stock in store is limited, the staff are very nice.
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100