The website does not reflect which items are no longer in circulation or available under the piercing studio section of the website. Wanting to make use of a piercing promotion, I shortlisted my top choices knowing stock may be an issue. Come time for my appointment IN OCTOBER OF 2024 I was told that most of my choices were no longer available and had not been for some time, yet they had not been removed from the website. The other locations’ piercing studios had long since run out of my chosen earrings too, so the associate helping me couldn’t even send me there, let alone call ahead to reserve them until I arrived. There was also no way of knowing when the earrings I had selected for my piercing appointment would come back into stock. Understandably, there is a whole process involved which will take time — from ethical sourcing, to crafting, to logistics… though it has been four months that I’ve been eagerly checking my inbox for an email from the manager saying the new stock containing both earrings for my piercing appointment has arrived. PLEASE can the staff who handle product availability for the website update all aspects of the company’s pages so no one else runs into this problem? I adore Mejuri but am so very disappointed and want to save other diehard customers a similar, disheartening experience.
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
