I returned items that were sent to me that I didn't want anymore b/c I had ordered two of them b/c the price had dropped. I sent back the items and they claimed that they were scratched, even though they were never used and I returned them in the exact same packaging that it was sent to me in. Instead of giving me a refund, they gave me a store credit which I didn't want. UPDATED: Customer service reached out and I am happy with the resolution.
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100