Loved the two higher ticket items I purchased from Mejuri. Was not happy with ability to check order status and the delivery. I made the purchases with the help of a sales associate in store. Items had to be shipped, which was fine. There was no estimated date upon order, tried to contact customer service about it through chat, which was unsuccessful, unresponsive and time consuming. When the two separate orders eventually did get shipped, there was no option for a signature required at the door for either, and I also unsuccessfully tried to add a note to the delivery service to ring the doorbell when leaving it on the porch so someone at home could grab it. It seems ridiculous that items with such a high price are dropped off without any indication or need for a signature -- anyone could have taken the packages. The items themselves are great and I've got quite a few Mejuri pieces and love them, but I would hesitate to order anything again that would be delivered to door.
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100