UPDATE: For anyone wondering whether Mejuri reaches out to help or improves the situation, they don't. The below response is probably a marketing strategy to keep negative reviews at bay. I was really looking forward being a customer at this store. When purchasing a gift for Christmas the estimated delivery was calculated to be well before Christmas, however in the end it arrived after. The last minute search for replacing that gift together with weeks and weeks of trying to get the customer service help me with the return, passing the email chain between multiple agents, only to eventually notifying me that if I wish to make a return that will be 20 euros plus all the unforeseen duties and taxes - is not worth it combined with the steep prices. This customer service is not up to European standards and I regret purchasing something oversees, only to deal with such a mess.
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
