We bought a bracelet from Mejuri which broke once and was replaced. It then broke again and we were advised that we could get a refund this time. The bracelet was returned, but since then, Mejuri customer services refuse to answer our emails. We have no bracelet and no refund and we are very disappointed that Mejuri are receiving our emails and ignoring them. The recommendation to contact customer services that we see on so many negative reviews feels really hollow to us. Mejuri, you could and should do a lot better.Update 22/12 - Still no better despite providing more information. Mejuri now saying the item was returned scratched so they can't provide a refund. Shoddy practice at best!
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Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100
