I anticipated a premium experience given the prices, but the company fell short. My first order was canceled due to courier issues. They did place a replacement order, but communication was almost nonexistent. Shipping delays were blamed on the courier, yet I received no tracking updates or clear timelines. Days later, I was informed that my chosen color was no longer available. It felt like there was no oversight on my order. For a brand aiming for high-end status, the service was disappointing. I won’t be ordering again.
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Melin - Better headwear for better adventures.
www.melinbrand.co.uk
