I placed an order over the phone expecting a discount, but it wasn't applied. After several calls, I was told to wait for a callback that never came. When I finally reached them again, they claimed I used points, which I did not. My account shows zero points. I've never experienced such poor communication from a company, especially over a small amount of money. I requested a return label for the unopened items, but they were unwilling to assist. I have grandchildren and will not spend any more money here.
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Melissa & Doug is an American manufacturer and purveyor of children's toys.
