I want to share some constructive feedback. I placed my order on December 20th, and it was delivered on January 2nd. I understand this is a busy season, but the delay was longer than expected compared to other platforms. Additionally, my order was incorrect. While you have agreed to fix this and send the correct items at no charge, I am concerned about how long that might take. I also received an email requesting a review despite my average experience thus far. If the correct product arrives and meets my expectations, I will be pleased. I felt it was important to provide feedback as building a business is challenging, and customer retention is invaluable. Moreover, how mistakes are addressed can strengthen brand loyalty. Best wishes.
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