In the past two weeks, I placed two orders for different items. For the first order, I received an email stating the item had shipped, which turned out to be incorrect. Soon after, I got another email indicating the item was mispriced, and they requested an additional $100.01 before shipping. Before I could reply, they mentioned a refund was on the way, though I'm still waiting for that. Encouraged by positive reviews, I decided to order another item, only to receive a similar message about mispricing after they had confirmed the order and shipping. Now they are asking for an extra $270 to ship this second item. One mistake might be understandable, but two raises serious concerns about the company's practices, suggesting a possible bait-and-switch tactic on their website. I will hold off on further actions until I receive my refunds, but this situation has made me question the legitimacy of their positive reviews.
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