The product itself is satisfactory, but I encountered poor customer service when trying to exchange it for a different size, despite following the provided instructions. Communication was limited to email, which made resolving the issue challenging. In the end, I opted for a refund, but I was unhappy with the hassle involved. Additionally, I incurred costs for the original postage and an extra fee to return the item.
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Outdoors lifestyle clothing brand taking inspiration from past and present hiking and outdoors culture.
