ery disappointed with this company due to multiple, avoidable issues.
I ordered king-size pillows and was prompted at checkout to “add pillowcases for just $X.” There was no option to select size or make changes, so any reasonable person would assume the pillowcases would match the pillows. Instead, I was sent standard-size cases. Customer service later admitted this was purchased as a bundle but refused to honor it or correct the pricing.
Separately, I did not receive the “high” Cloud Pillow that was marked as delivered. I had to contact customer service multiple times before it was finally shipped.
As for quality, the pillows are soft and bouncy but far too thin to be functional. They would need to be at least twice as thick to provide real support.
Given the price point, I expected much better customer service and product quality. Definitely not worth the price. If you’re spending this much, you’re better off with established premium brands like Pluto or Tempur-Pedic.
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Mellow Sleep is a lifestyle brand that completely redefines how you rest.
We put our customers at the heart of everything we do, inviting you to join our community, share your sleep stories, and explore the connections between rest, mental wellness, family, and lifestyle.
Our signature products are thoughtfully designed to bring comfort, simplicity, and better sleep into your everyday life.
The dual-layer comforter adapts to hot and cold sleepers alike, no duvet cover needed. It unzips into two layers, is machine washable, hypoallergenic, and breathable, making clean, effortless sleep a daily reality.
Our Cloud Pillow features a 6-zone ergonomic structure and exclusive FlipFit™ dual-height design. Built for side, back, and stomach sleepers, it offers contoured support zones, breathable materials, and a fully washable construction for cleaner, better-aligned sleep night after night.
With Mellow, you don’t just sleep, you sleep smarter, deeper, and better.See more
