As a long-term leaseholder in a block of 36 flats, I've faced ongoing issues since the Covid lockdown. The managing agents have not sent any demands for insurance renewals or ground rent payments, leading to arrears that are not my fault. I've made formal requests for documents that were ignored. Recently, I received a threatening communication regarding court action, which was misleading. The management functions have completely stopped, and despite my attempts to reach out, I've received no response. The property is currently at risk of being uninsured due to unpaid charges.
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