I, like many other customers, recently received a memobottle that was not the desired size. However, the company's response to my request for an exchange was unhelpful and lacked any alternative options. It seems as though they would rather have an unhappy customer who will never return, rather than a satisfied repeat customer who may purchase more of their products. In my opinion, it's not worth spending your money on their products given the terrible customer experience and the fact that if you make a mistake you won’t be able to exchange.——-For reference this is their reply to my request:Hi,Thanks for getting in contact.Unfortunately, we do not offer refund or exchange for change of mind purchases or purchase errors, sorry.This is outlined in terms and conditions you can find on our website memobotttle.com———-
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The Official Site of memobottle™ | A5 and A6 slim, premium, reusable water bottles designed to fit in your bag and pocket.