I asked a question and had a response in a couple hours. I placed the order and had a proof to view in less than a day. Once I approved it, the stone was made and on it's way. Whole process took less than 5 days until it was delivered. Once it arrived, the engraving of my picture more than met my expectations. This is something I hope I don't need again for a long while, but good to know where to go.
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