Review Time
I would give 0 stars if I could. Usually I would not leave negative reviews because everyone has their own opinion. The only reason I am this time is because I don’t want someone to experience what I have with this company. My mother in-laws cat passed away and I ordered a small
6 x 6 because her grave area is not that big. When I receive the product, it was horrible. The picture was blurry. You could see the pixel so clearly in the words you can see all the lines. It looks so bad. How can I give this to her and have her look at that every day with such poor quality. I made a complaint and the lady responded back to me that because I ordered a small size that is what I get. I told her she needs to state that on the website. For people that are already going through such a heartbreaking time. This is the last thing that they need to deal with is the poor quality of the product that they’re getting. Don’t waste your time with this company. Go find another company. There are many out there that are better. She ended up giving me a 20% credit and I’m going to go look for another company to make it.
I would give 0 stars if I could. Usually I would not leave negative reviews because everyone has their own opinion. The only reason I am this time is because I don’t want someone to experience what I have with this company. My mother in-laws cat passed away and I ordered a small 6 x 6 because her grave area is not that big. When I receive the product, it was horrible. The picture was blurry. You could see the pixel so clearly in the words you can see all the lines. It looks so bad. How can I give this to her and have her look at that every day with such poor quality. I made a complaint and the lady responded back to me that because I ordered a small size that is what I get. I told her she needs to state that on the website. For people that are already going through such a heartbreaking time. This is the last thing that they need to deal with is the poor quality of the product that they’re getting. Don’t waste your time with this company. Go find another company. There are many out there that are better. She ended up giving me a 20% credit and I’m going to go look for another company to make it.
We just want to thank you for the absolutely beautiful job you did on the stones for my two doxies Lexie and Stella. They are more beautiful than I ever expected. This was a recent tragedy and I am so comforted by these two stones. Thank you again Kendra and Steven Zimmer
I ordered a plaque from here they made exactly the way i wanted they send you an email how it's gonna before they make it they respond quickly ,very nice people and plus it ships quick I highly recommend this place I have ordered 7 of these and they have never disappeared me.
I have ordered a total of 9 cat memorial plaques over the past few years. This is a top-notch company; the customer service is exemplary and the product quality is outstanding!!! I especially want to thank Vanessa for her patience, kindness, and professionalism. I highly recommend this company!!
We ordered a 12 x 12 memorial plaque and are extremely happy with the finished product. The quality is remarkable and I am highly impressed with the craftsmanship and attention to detail. We will definitely order from Memoriallabs again should we have more needs in the future. Thank You Memorial Labs!
The people at Memorials Lab were extremely helpful and caring when I ordered the memorial stone for my dad. They made sure that my dad's stone was done according to my needs, and the final product is amazing! The stone was well packaged and arrived in perfect condition. They are professionals. I will order from them again and highly recommend them.
I asked a question and had a response in a couple hours. I placed the order and had a proof to view in less than a day. Once I approved it, the stone was made and on it's way. Whole process took less than 5 days until it was delivered. Once it arrived, the engraving of my picture more than met my expectations. This is something I hope I don't need again for a long while, but good to know where to go.
I purchased a plaque for the grave of my dog Monty on thursday night, i was sent a proof in my email at 6 am friday morning to confirm. I received the plaque the following thursday! It was beautiful, extremely well packaged. I couldnt be happier with the product or service from memorialslab.com.
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