Bought an msi gaming desktop for 1900. Sales advised me unit was open box but was fully tested working and had warranties. Had graphic card issues right out of the box, tried to fix via driver updates etc to no avail. Carlos from Etobicoke advised me they would over night a direct replacement. Overnighted their defective unit back to them only to be dicked around by Carlos blaming inventory and saying units posted on their site were discontinued. The unit I was sold was clearly never tested. The system issues were apparent right out of the box. Then when given multiple chances to make it right I was further dicked around by their customer service manager. I provided two replacement options for resolution and all I was given was excuses and issues that were not my concernIf you decide to buy from this company do not Buy open box. And someone who spent a few years in PC sales the customer service experience was horrible for the amount of money that I was trying to drop on on a product to be ignored put on the back burner and then fed excuses is unacceptable. So I will be instead spending my money with their competitor.
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