We spent around three weeks receiving calls from this service as part of their process. Each time we answered, we encountered an "application error has occurred" message, and the call would disconnect immediately. We received emails stating that the call was disconnected, prompting us to click a link to reconnect, but that led to an error message as well. After reaching out to the company, customer service blamed our phone settings for the issues. Following their advice, we reset our phone, but the same problem happened the next day. We emailed the company again, and their response did not resolve the issue. Eventually, we spoke to someone who admitted that the setup of our account was the company’s mistake. Today, we received another call, but there was no one on the line and no guidance on what to do next. I still have no idea what the product is meant to do or how to use it. This was a gift from our daughter; she must have thought it was a good idea, but the company lacks clear communication regarding their service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Memorygram offers products to our community to bring loved ones closer together through shared stories and memories.
At Memorygram, we understand the bond of families and the stories that knit them together. Whether it's the laughter echoing from a long-past family vacation, the pride in a grandparent’s tale of times we cannot comprehend, or the simple joy of everyday moments, we are committed to ensuring these stories endure.
With us, your family’s history isn’t just remembered; it’s immortalized, ready to be passed on for generations.See more
