Review Time
Four flights of stairs. No elevator. I am twenty three and in decent shape, but I did not want to carry my dresser up all those steps. I called Menards Moving on a Wednesday. They booked me a crew for Friday morning. Two guys ran those stairs like it was nothing. I sat on the stoop and drank coffee. Best money I ever spent.
DO NOT USE THIS COMPANY. THEY ARE BAIT AND SWITH SCAM ARTIST ESPECIALLY SEAN MILLER. IF HE IS SPEAKING HE IS LYING. HE WILL GIVE YOU A LOW PRICE THEN MORE THAN DOUBLE IT THREE DAYS BEFORE. AGAIN FOR YOUR OWN PEACE OF MIND FIND SOMEONE ELSE..
Scammer bowl.. Scammer bowl... was trying to go to the next question but i had to leave a star i guess, wasn't going to. sad smmfh, im so pissed, really want the company to drop the real location, how i feel! I paid, they took, i lost, wtf? Im not even at a lost for words have a lot to say, past unprofessional, feels like they rented a truck and they got paid to rob me fcuk outta here, & kept trying to add stealing fees, you serious! After everything is setup for the move charging me to take my things out of my storage to put in the truck crazy, I'm moving across the country, i have smallest storage possible when we're my things weighed? 2400lbs, isn't that a ton in weight? i have no furniture, 10-11 boxes at most, 5-6 suitcases, all clothes, a mirror covered only with a blanket, whatever tho, had a 5X5 storage it took them no longer than 30 mins to load truck, check it, 10-15 mins we argued about charging me a walking fee from the storage to the truck picture that, who does that, Cali to southeast USA! I'm dumbfounded rite now can't make this up. After they left the storage 2 hours later wanted to meet up I'm at my hotel now i guess to sign release papers for my stuff, didn't sign, gave them another $610 payment, wow, finally left guess to take my things, picked up on the 6th said would take nine days ok fine, contacted me on 23rd, i thought it was over thought they got me, wait! Another fee or payment, stealing fee said i owed another $610, plus $400 van fee to switch my things from a sixteen wheel truck to be able to come in my complex, you serious? It left the west coast in u-haul size truck, Not even funny part, still don't have my stuff, another stealing fee! For them holding my things until another payment is made, here is a kicker, said they would auction my stuff away, laughable, it's only my clothes no furniture, pictures & paper work, lot of underware, lot of socks, lot of sweaters & coats, oh yeah my designer cups, oh forgot gave them some of my stuff in Cali things I didn't want or need anymore, if i knew this was going to happen, i wouldn't of gave them anything, just let them rob me for that too. And they put that in a sixteen wheel truck! feel like I've been on a punkd episode that was real. Everybody at that company, whatever you want to call them is in on it, upper management, customer service reps if that's who they are, movers, i mean stealers. Got lucky i paid 2 payments with a card, so i guess im only out the $610 i gave them in cash when they came by my room with the discharge papers for my things, oh yeah I'm out my stuff too. scam ball! At its finest, great scam team! Better than a fake call center, WoW! it's not over most def it's not over forget the old clothes i want my SCAMMER lick back, have to laugh about this but I'm really upset about my pictures & my paper work that I'll probably never see again, can always get clothes back, but the things i can't and planned on having forever, that hurts, Damn near crying writing this, but i learned something! Check every review and social media, dealing with a business that offers a service, sorry it's so long but had to come out. don't know how these guys are still in business with a half of million bad reviews crazy! I'm in the wrong business, def scam hall of fame material, best scam of the year, best marketing scam off the year, & best scam MVP of the year... real talk why would i travel across the country back & forth to play games with you about my stuff, i traveled across the country almost 2,400 2,500 miles so i can open my storage & pay you to take my stuff, I was sick and all, never again, true scammers to the heart. Well until the next scam i guess... just true actual factual information.
My wife and I moved from NJ to MD for her new job. We had a three-bedroom house and two cars to deal with. I did not want to rent a truck and drive it myself. I called Menards Moving and told them what we needed. They found a carrier that had good reviews and reasonable rates. Our stuff arrived on time, and nothing was missing.
I experience the most of my stress prior to moving day rather than on it. For a long-distance vacation, I wanted someone to arrange for movers and maintain order. The service took control and set up the job when dates and inventory were shared. I didn't stay up late checking availability or phoning businesses. The movers were aware of the extent of the labor when they arrived. That in and of itself simplified the procedure and helped me stay focused on my other obligations. From the beginning, it seemed stable and remained consistent throughout.
The movers were very respectful of my home and belongings. They protected my floors, wrapped everything properly, and worked efficiently without rushing. A very professional and dependable team.
I am sharing this review to highlight a troubling pattern of unprofessional and misleading business practices I encountered with this service. During my move, several personal belongings went missing while under their care. Despite numerous attempts to address this issue privately, the company did not offer accountability, a clear inventory reconciliation, or any reasonable solution. What concerns me more than the lost items is the company's reaction when customers express their concerns. Rather than handling issues with professionalism, management responds to negative feedback with hostility, deflection, and dismissive remarks. This behavior is publicly evident and indicates a broader trend, not just a one-off occurrence. A moving service is entrusted with people's belongings during a stressful life event. That trust necessitates transparency, proper documentation, and respectful communication. In my experience, this service consistently failed to provide any of those. I strongly urge potential customers to carefully consider the negative reviews and pay attention to the company’s tone in their responses. How a business addresses issues speaks volumes beyond any marketing claims. I regret choosing this service and would not recommend it to anyone who values professionalism, accountability, or basic customer respect.
They assisted with my interstate move seamlessly. The movers efficiently packed my belongings, secured the large furniture, and loaded everything onto the truck promptly. Upon arrival at the new location, they unpacked swiftly and arranged items as I requested. The entire process felt effortless once they began. I didn’t have to chase after anyone or repeat my instructions.
⭐️⭐️⭐️⭐️⭐️
The service provided was truly outstanding! From beginning to end, everything proceeded seamlessly. The team arrived punctually, was incredibly friendly, and treated all of my possessions with great care. Moving can often be a source of stress, but they made it feel effortless. They were efficient and respectful, ensuring every detail was attended to without feeling rushed. I genuinely felt secure throughout the entire process. If you’re in search of a dependable moving service that genuinely cares, I highly recommend this team. I would definitely choose them again!
They fail to disclose that they operate merely as a broker. They collect payment and then outsource your items, leading to unpredictable delivery times that are far from reasonable. They frequently add additional charges, and payments can only be made through a specific app. This should have raised a red flag, but I mistakenly believed I could reach out to my contact for any issues. However, they seem to have a revolving door of staff, as I encounter different people with each call, and no one ever returns calls. I strongly advise you to avoid wasting your money! A completely untrustworthy group!
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Menards Moving & Storage
Fast delivery, No Hidden-fees, Fully Licensed and Insured Professionals. Proud to be one of the leading Brokers In America! INTERSTATE MOVES ONLY! NO LOCAL OR INSTATE MOVES. As the owner i am available 24/7 so please reach out to me at any time."
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