We reside in Estoril, and the service has had a broken beam for two years without any resolution. Despite being reported, the issue remains unresolved. We also face daily WiFi outages. Coming from Holland, this is not a norm for us; it seems to be acceptable here in Portugal. Is there any management at this company? I would like an email address for further communication. We have lodged two official complaints about the broken beam, and even after the storm, nothing has been done. It feels like the focus is only on collecting payments. If you are serious about fixing this, please email me to arrange a repair. It seems many customers share this dissatisfaction.
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