In response to the service's reply: Unfortunately, I do not use social media, so communication through those platforms is not an option for me. I was promised 10mbps, which I foolishly believed. Now, I would settle for 3mbps without interruptions, and I would give positive feedback. Last night, we lost internet completely. The speeds are so poor they should be called 'Internet Slow.' I just tested it and got 1.77 mbps, which is the best I've seen. Sometimes it briefly reaches around 4mbps, but those speeds don’t last. I rarely exceed 2mbps in the evenings. Why do internet providers promise so much when they should be honest about their capabilities?
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