The customer service is not only poor but also includes unacceptable behavior. I received a call regarding changing my package, and the representative spoke to me in a completely unprofessional manner, making comments about my nationality. This is disgraceful, especially after three years of using their service. I am terminating my service due to this disrespectful treatment. It's unacceptable for a company of this size to behave this way. Please hire respectful staff who stick to relevant topics.
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