When trying to contact support you can only chat with a bot.
Constant threats to canel your service if you don't pay and they add 5 euros to the invoice.
Tried several times to contact support to explain that my mom is unable to pay because her pesnion is not enough but they give you a call and if you don't pick it is too bad and you are left with no solution.
I do not advise this company to any one!
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