Customer service for this company is HORRIBLE!! Order #264736 placed Feb 5th and no communication outside of the order confirmation e-mail. Tried to track my order, but the site keeps saying it can't find my order. I contacted the company via email (which is the ONLY way to contact them) a few days ago trying to get the status of my order, but haven't gotten a response. I should have ordered from Amazon instead, but the price was higher, so I decided to order from the official Merach website. I'm regretting that decision now. If I don't hear from them by Wednesday of next week, I will dispute the order with my credit card company, which is unfortunate because I really wanted to try their products.
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MERACH, motivated by the concept of health as the core of life, has produced quality home fitness equipment and innovative solutions for effective home fitness.
As a premium home fitness system, MERACH is dedicated to providing everyone with an experience that is enjoyable, empowering and motivating, and that’s why we have created the MERACHGO technology and the MERACH APP that aim to improve your workout experience on any of our equipment (rowing machines, exercise bikes, treadmills, and ellipticals).
MERACHGO and MERACH App will make it easier to stay fit and enjoy the process.See more
