I sold an item. Didn’t really understand how shipping worked, being my first time, so that’s on me. But customer service was HORRIBLE! They took the entire $400 that I was to profit for shipping charges and then would not give me the item back (took weeks for them to respond, that part was not on me). Customer service was terrible. I’ll NEVER sell with them again. And I’m out $400. So irritating. After fighting back and forth with them for a solution, they closed my case and didn’t resolve anything.
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